Agency Reviews

Lemonade Life Insurance Review – Pros & Cons – FAQs

Lemonade Life Insurance, which partnered with Bestow Life, started offering term life insurance in 2021.  Using Bestow’s Protect API, Lemonade customers can apply for instant, affordable life insurance in as little as five minutes online — all within Lemonade’s website and apps.  Using AI technology and chatbots, Lemonade offers a completely online experience and lightning fast claims processing through its mobile app.  


Here’s What You Need To Know About Lemonade Life Insurance

There is no shortage of term life insurance carriers available in the United States. It can be hard to choose which company is the best for your health, lifestyle, and financial needs. This review discusses Lemonade’s offering: all Life Insurance is provided by North American Company for Life and Health.

Lemonade uses chatbots to reduce the quoting and application process and provide instant approval to those who qualify. Choose from a 10- or 20-year term life insurance policy with a maximum coverage amount up to $1 million.


Pros and Cons of Lemonade Life Insurance

Pros

Fast quote and application process: Lemonade uses a chatbot to walk you through the quoting and application process.  It estimates you should be able to complete the application in about five minutes using the website or app.

Affordable rates: Lemonade’s life insurance rates start at $9 per month and are based on your age, coverage and term limit, and how healthy you are.

No medical exam: Lemonade is another life insurance provider offering affordable term life insurance rates without the need for a medical exam. Instead, it uses artificial intelligence to review underwriting data based on your application answers to determine if you qualify for coverage.

No sales agents: Are you weary of entering your information because you don’t want to deal with predatory sales tactics? Lemonade doesn’t use sales agents, using chatbots and smartphone technology instead.  Submit your application and claims online or through the app, snap photos or take videos with your phone, and get a response in as soon as a few minutes.

Giveback program: As a crowdfunded insurance company, Lemonade doesn’t keep the profits after claims and fees are paid.  Instead, it gives the customers options to choose a charity to support as part of its Giveback program.

Cons

Only term life offered: If you’re looking for anything other than term life coverage, you won’t find it at Lemonade.  You can choose from the 10- or 20-year term life insurance policy with maximum coverage up to $1 million.

No life insurance riders are available.

App-based claim handling: For anyone still resisting a smartphone, you’ll have trouble getting claims paid with Lemonade.  Since life insurance is brand new, we’re not sure how the claims process will work for life insurance compared to other Lemonade insurance products.

Not available in all states: Lemonade only offers insurance products in 28 states, though it is working to rollout to all 50 states in the future.

Not everyone qualifies: Lemonade’s ideal life insurance client is between the ages of 21 and 55 in great health.  If you have cancer, diabetes or heart issues, you might not qualify for coverage.

Extremely high complaint index: The NAIC complaint index is 1.0, yet Lemonade’s is extremely high at 6.52 showing it gets much higher than expected complaints compared to other insurance companies.


How is Lemonade Life Insurance Different?

Like Bestow and other AI-driven companies, Lemonade uses chatbots to handle claims and deliver insurance policies through desktop and mobile apps. 

Lemonade also uses a unique business model where most of the premiums are used to pay for claims and buy reinsurance.  Anything left gets donated to nonprofits of the insured’s choice in an annual “Giveback” event.

With journalists making claims like “insurance will never be the same again!” and “New York startup shakes up the insurance business,” it will be interesting to see if and how the insurance industry changes course as tech-based companies continue to pave new paths in the market.


What Types of Life Insurance Can You Purchase from Lemonade?

Lemonade currently offers 10 and 20 year term life insurance policies with coverage limits up to $1 million.


What Policies Does Lemonade Life Insurance Offer?

In the United States, Lemonade offers renters insurance, homeowners, condo, and pet insurance products.  Life insurance was introduced in 2021.


A Brief History of Lemonade

Lemonade was founded in 2015 in New York City by co-founders Daniel Schreiber, Shai Wininger, and Ty Sagalow. The company began offering renters, homeowners, condo, and pet insurance for consumers in the United States. 

The company was created as a socially-driven Public Benefit Corporation on a mission to give back to nonprofits.  The business model uses chatbots and technology to reduce operating and underwriting costs so underwriting profits can be used for philanthropy.

Lemonade’s business model is set up so the company keeps 25% of customer premiums while the remaining 75% is used to pay claims and purchase reinsurance. 

In 2020, Lemonade had more than 1 million active insurance customers. Lemonade Inc. became active on the NYSE as of July 1, 2020. In 2021, Lemonade started offering 10- and 20-year term life insurance policies.


Lemonade Life Insurance Products

Lemonade only offers term life insurance, with coverage in place for 10 or 20 years.  You can get coverage up to $1 million without having to take a medical exam.  Like some other insurtech insurance companies, Lemonade uses the power of artificial intelligence to offer affordable term life insurance in about five minutes.


Lemonade Life Insurance Coverage Details and Guidelines

Read on to find out who issues Lemonade Life’s policies, how to get an online quote, and how to get a low rate.

WHO ISSUES THEIR POLICIES?

Lemonade Life Insurance Agency is a sub-producer of Bestow Agency, LLC.  Life insurance quotes provided by Bestow,  who is the licensed agent. Lemonade Term Life Insurance Policies offered by Bestow are issued by North American Company for Life and Health Insurance.  

HOW DO I GET AN ONLINE QUOTE THROUGH LEMONADE INSURANCE?

Lemonade has a “Check our prices” button on the homepage.  Click there and you’ll be guided through the quote process, which also serves as part of the application.  After answering some questions, you’ll get a rate if you qualify for term life insurance coverage.

HOW DO I GET A LOW RATE?

The best way to get a low rate with Lemonade is to be in great health with no outstanding medical issues.  Lemonade is new to life insurance, so their guidelines may be stricter than other term life insurance providers.


Who is Lemonade Life Insurance For?

To get coverage with Lemonade Life Insurance, applicants should be in good or better health.  Lemonade may not offer coverage to someone with a history of cancer, diabetes, or heart disease.

WHO IS THE IDEAL LEMONADE LIFE INSURANCE APPLICANT?

According to Lemonade’s website, people between 21 and 55 years old who are generally healthy are encouraged to apply.

WHAT IF I’M NOT PERFECTLY HEALTHY?

It is unlikely you will be approved by the Lemonade Life Insurance algorithm if you are not in perfect health.  Even with mild “health conditions” you may be told you do not qualify.

So… if you are not perfect health —or not the ideal Lemonade Life Insurance applicant, for any other reason— let us help you get quotes from multiple carriers that are more suited to your health profile.


Call Anytime for Assistance!
888-681-4952

Have you had any first-hand experience shopping for Life Insurance with Lemonade? We’d like to hear about it…


How to Apply for Life Insurance with Lemonade?

Apply for life insurance with Lemonade online.  The company uses a bot called Maya to walk you through the application process to provide a quote for coverage.

SIGNING UP FOR LEMONADE LIFE INSURANCE

It’s easy to sign up for Lemonade term life insurance on its website.  Click on “check our prices” to be taken to the application process to get a quote.  If you like the rate, you can move forward with the rest of the application process.

HOW DOES THE APPLICATION PROCESS WITH LEMONADE LIFE INSURANCE WORK?

On the Lemonade website, click on “Check our prices” and enter your personal information.  Maya will lead you through a series of questions to answer about your activities, past and present health, and future travel plans.  If you qualify, you’ll be provided with a rate and an option to complete the rest of the application to submit for coverage.

LEMONADE LIFE FINANCIAL STRENGTH AND BBB RATINGS

One way to determine which insurance carrier to choose is to look at their financial strength and ratings.  Lemonade Inc. does not have an A.M. Best rating.  They also are not listed on Standard & Poor’s or Moody’s. 

Lemonade is not accredited by the Better Business Bureau and has a B+ rating.  With few financial ratings to go off, Lemonade Inc. may not be the best choice when looking for confirmation it can afford to pay out large claims, especially for life insurance coverage.


Lemonade Life Insurance Reviews and Complaints

Lemonade has had 103 complaints filed with the BBB in the last 3 years, with 44 resolved in the last 12 months. Customer reviews give it 4.3 stars. 

After 29 reviews on Trustpilot, Lemonade Life Insurance Reviews show they have 2.4 stars and it is rated with 3.2 stars on Consumer Affairs. Yet, Lemonade has 4.9 stars after 15 reviews on Consumers Advocate.

Most surprisingly is Lemonade’s extremely high complaint index with the National Association of Insurance Commissioners. The average index with NAIC is 1, but Lemonade’s complaint index is 6.52, which means the company’s complaints are more than six times higher than expected for this market.

Consumer Affairs has 135 ratings for Lemonade Life Insurance Reviews with an overall satisfaction rate of 1.5 out of 5 stars. Most complaints are about the paperwork needed and time for claims to be paid and the frustration with trying to cancel policies.


Frequently Asked Questions About Lemonade

How does Lemonade term life insurance work?

Applying for term life at Lemonade is quick, easy, and fully digital.  You’ll get your application results in minutes, and Lemonade will never ask you to get a medical exam or a lab test. You just need to answer some basic questions about your health and your beneficiaries and they will do the rest.

Is Lemonade term life insurance any different?

Unlike other term life carriers,  you won’t need to see an agent or doctor before getting your quote.  The process is 100% digital, and takes minutes (not weeks) to apply.  

How do I apply for life insurance coverage?

Anyone between 21 and 55 years of age can apply.  However, it’s important to note that Lemonade’s term life is designed for generally healthy people who have no history of heart disease, cancer, other life-threatening conditions, or a habit of engaging in high-risk activities, including drug or alcohol abuse, or participating in dangerous sports.

What happens if I get declined?

Sadly, not everyone can be approved for a term life policy – whether that’s due to your health background or lifestyle factors.

What types of life insurance does Lemonade offer?

Term life insurance.  You can apply for a policy that lasts for either 10 or 20 years, with up to $1 million of coverage to help protect your family in the event that you pass.

How come no medical exam is required when I apply?

Lemonade asks questions about your lifestyle and health which provides a sufficient picture of your medical profile to determine if you’re a good fit for the coverages they offer.

What happens when my term life insurance policy expires?

Your policy will simply expire and you will have to reapply if you want or need another policy.

Can I cancel my policy at any time with out penalty?

Yes.  There is never any charge for canceling your policy.  Lemonade  even offers a 30-day free look period, so you’ll get a full refund of your first month’s premium if you cancel within the first 30 days.

How much does term life insurance cost at Lemonade?

Policies may start as low as at $9/mo, though your customized premium depends on several factors, including how much coverage you get (and for how long), as well as your age, lifestyle, health background, and location.

Does my premium ever increase?

No.  Whether you choose a 10 or 20 year term, your premium is locked in for the entire period.

How safe is my personal information when I apply?

Lemonade will never sell your information to any third party.  Note that they may need to transfer information to their partners and providers, solely for the purposes of regulatory and financial audits; running their service and resolving an incident; or obtaining a term life policy and settling claim benefits.

Why do I have to provide my Social Security number when I apply?

In order to verify your identity, Lemonade is required to ask for your SSN and validate it.  This helps prevent fraud and the creation of fake accounts.  Lemonade takes data protection very seriously, and use secure encryption technology to safeguard your personal information. They also comply with, and even exceed, the most stringent data and privacy protection regulations.

What is life expectancy?

Life expectancy is the statistical expectation of how long someone will live at birth based on a number of factors such as socioeconomics, demographic, geographic, thermographic, stenographic, idiographic, and historiographics.


The Bottom Line

Lemonade Inc. just started offering term life insurance policies in the beginning of 2021 by partnering with Bestow. Coverage is capped at $1 million and you can choose from a 10- or 20-year term policy.  Lemonade doesn’t have financial ratings with Standard & Poor’s, Moody’s or A.M. Best, which can show how dependable they are at paying out claims.  Lemonade also has mixed customer reviews, with an extremely high complaint index with the NAIC. People between the ages of 21 and 55 in great health will get the best rates with Lemonade life insurance. Those with health issues may not qualify for coverage.

We always recommend getting at least 2 or 3 competitive quotes, for comparison purposes; before you buy. You can get started on that, right here…


Call Anytime for Assistance!
888-681-4952


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